Customer Safety During the COVID-19 Pandemic
Clean Earth • September 1, 2020
Here's how we're doing business in 2020
We're proud to be pumping septic tanks and grease traps as usual this fall, and like many essential businesses who have remained open during the coronavirus pandemic, we thought it was a good idea to provide our clients and customers a quick update on how we're handling things. Your safety is our #1 priority, followed closely by our commitment to providing great rates and friendly septic service in the Twin Tiers area. With that in mind, here are a few changes we've made and policies we've implemented to avoid the spread of germs of all kinds.
We've Updated Payment Options
So we can avoid any face to face contact and complete our jobs from a safe distance, we're offering same-day phone payment. We're also happy to accept personal checks. If you're comfortable with paying at the time of service, our drivers are taking all necessary precautions to follow social distancing guidelines.
We Are Actively Wiping Down Our Trucks & Equipment
We work in a dirty business but we pride ourselves on our clean trucks. In light of the COVID-19 situation, we are actively disinfecting the interior of our service vehicles after every job and our drivers and technicians are using hand sanitizer regularly to avoid spreading germs.
We Have Some Employees Working from Home
We take our employees health and safety seriously. While most of our team is working safely here at our facilities, we have some team members who are working from home to keep elderly parents and immune compromised children safe. It's our goal to make sure our customers and our team members feel comfortable and stay healthy as we work to get back to normal.
We appreciate your support of our business during this time and hope you feel 100% safe scheduling regular or same-day service with us. Whether it's septic system maintenance
and you're due for your tank to be cleaned or you need a line opener after-hours, remember we're open for business. Give us a call today at 607-564-7931, and be sure to support your other local favorites this fall.
Here are a few ideas for supporting local businesses during the Coronavirus shut-down this fall:
- Order a pizza for dinner from your favorite family-owned pizzeria!
- Grab coffee from a local shop with drive-thru or pick-up instead of your usual Starbucks or Dunkin.
- Shop at a local grocery store as opposed to a big box store.
- Shop local retail stores for gifts and "non-essential" items instead of ordering everything from Amazon.
- Purchase a gift card for your favorite restaurant to use when dine-in service is normal again.
Share this post!
You might also like these helpful articles!
Trust our decades of experience for septic pumping, repairs, installations, and tank removals in Ithaca, Elmira & the Finger Lakes. Family-owned, reliable service.
Protect your home and wallet with regular septic service in Ithaca, NY. Learn how maintenance saves money with Clean Earth Septic.
If you live in the Finger Lakes region, here’s why septic pumping before winter can make all the difference — plus our best practices for a healthy septic system.
Need a new septic system? Learn everything about septic tank installation—from soil testing to excavation and final inspection from Clean Earth Septic, Ithaca, NY.
How to Clean a Septic Tank – The Complete Homeowner’s Guide for Ithaca, NY & the Finger Lakes Region
Learn how we clean septic tank systems and keep them in top shape. Clean Earth Septic offers professional septic cleaning in Ithaca, NY and the Finger Lakes Region.
Don’t wait until you have an emergency to think about your grease trap. Routine grease trap maintenance in the Finger Lakes region is the best way to avoid costly repairs, stay compliant with regulations, and keep your kitchen running smoothly.
If you’re buying or selling a home with a septic system in the Ithaca, Elmira, or Finger Lakes region, there’s one crucial step that often gets overlooked—but skipping it can cost you thousands later.
If there’s one thing we know, it’s that septic issues don’t take summer off.
At Clean Earth Septic, we specialize in commercial septic system maintenance, pumping, and emergency service throughout Elmira, Van Etten, Watkins Glen, Ithaca, and the surrounding Finger Lakes region. We understand that your business can't afford septic delays — that’s why we offer prompt, professional commercial septic service you can count on.
Septic system issues can be frustrating, especially when your drain field becomes saturated or compacted. Many homeowners and business owners fear the worst—having to replace their entire septic system.
"Super friendly, very courteous, hard working guys. Called on Saturday, booked for Monday, on time and super fast. Will definitely call again. Thank you for the great service."
Kevin D.
Corning, NY
"Had an issue where I needed a septic tank pumped in short time. Levi came right out and got it done. Their prices are great too. Would highly recommend to anyone."
Anthony F.
Horseheads, NY
